(262) 248-9902
(262) 248-9419
FAQS
Your Questions Answered
WHAT ARE YOUR HOURS?
Monday: 9am - 5pm
Tuesday: 9am - 2pm
Wednesday: 9am - 5pm
Thursday: 9am - 2pm
Friday: 9am - 5pm
Saturday and Sunday: Closed
WHAT INSURANCE DO WE ACCEPT?
We accept a wide range of insurances including, but not limited to: -Medicare -Medicare Advantage Plans -WPS -Blue Cross / Blue Shield -Humana -WEA -Anthem -Workman's Compensation -United Healthcare (UMR) -AARP -The VA It is always best to double check with your insurance company to make sure we are in-network.
WHAT CONDITIONS DO YOU TREAT?
We treat a variety of conditions from joint replacements to low back pain. To see a more detailed list see our "Conditions Treated" page.
DO I NEED A PRESCRIPTION/REFFERAL FROM MY DOCTOR?
Yes. We require a referral or prescription from your physician prior to beginning physical therapy services. If you have questions about obtaining a referral, please contact us and we will be happy to help guide you through the process.
HOW SOON CAN I GET AN APPOINTMENT?
We strive to schedule new patients as quickly as possible and can often accommodate appointments within 24–48 hours depending on availability.
DO YOU OFFER SELF-PAY OPTIONS?
Yes. Self-pay options are available for patients without insurance coverage or for those who prefer to pay out of pocket. Please contact us for current pricing and scheduling information.
WHAT SHOULD I WEAR TO PHYSICAL THERAPY?
We recommend wearing comfortable clothing that allows easy movement. Depending on the area being treated, shorts, loose-fitting pants, or athletic clothing may be helpful.
WHAT SHOULD I BRING TO MY FIRST APPOINTMENT?
Please bring your referral or prescription, insurance card, and any relevant imaging or medical documentation related to your condition.
WHERE ARE YOU LOCATED?
We are located in Lake Geneva, Wisconsin. Visit our Contact page for our address, office hours, and directions.
HOW DO I SCHEDULE AN APPOINTMENT?
You can schedule an appointment by calling our office or by contacting us through the form on our website. Our team will be happy to assist you with scheduling and answering any questions.
WHAT SHOULD I EXPECT DURING MY FIRST VISIT?
Your first visit will include a detailed evaluation, discussion of your symptoms and goals, movement assessment, and development of an individualized treatment plan tailored to your needs.